2022 Business Report

Leveraging technology and strategic alliances to enhance the customer experience and contribute to our partners' growth

01. Growth

Leveraging technology and strategic alliances to enhance the customer experience and contribute to our partners' growth

Leveraging technology and strategic alliances to enhance customer experience and contribute to our partners’ growth

  • Growth
  • Partnerships
  • Platformisation
  • Ecosystems

We seek to offer valuable products matched to the evolving needs of our partners’ clients life cycle. For example, we give them an opportunity to manage each step of their journey, through a hybrid mode, with a seamless flexible experience on different channels, thus making insurance always more accessible. Thanks to our unique expertise, we are developing new types of partnerships, both with pure players and online platforms. We are also widening our array of products and create digital ecosystems, which strengthens the relationships between our partners and their customers.

Reaching out to underprotected customers thanks to a 100% digital journey

BRAZIL

Logo: neon

As 80% of Neon’s customers did not have insurance, together we offer affordable products and services with an innovative and relevant design to create a seamless complete digital journey, from purchase to claims, making insurance simple and easy to understand. With this exclusive alliance we share our expertise in analytics and product design, combining efforts to make insurance more accessible in Brazil. Neon is one of the largest fintech companies in the country with over 15 million customers.