CHILE
Ensuring faster service for customers thanks to artificial intelligence
To accelerate the unemployment claim journey and reduce the timeframe from several days to just ten minutes, we automated the major part of the process to approve claims automatically. Thanks to machine learning and a series of nested tools, including our own online platform, APIs and algorithms, claims can be approved without human intervention in most cases. However, payment processes still require human validation due to local banking procedures.
Since the whole process works thanks to an online platform and APIs, we can guarantee accessibility 24/7 with high availability.
Claims can be approved without human intervention in most cases.
FRANCE
Helping partners improve their clients’ protection and buying experience
Customers want a simpler, faster and fairer selling and buying experience, through a 100% digitalised process, for any type of product. This is particularly true for the second-hand market, where the purchasing process remains energy-intensive and often stressful for sellers and buyers.
As the demand for second-hand vehicles is growing fast and has outpaced new vehicle sales in France, we launched Wylly with start-up studio Rainmaking, an online auction platform for used cars linking and protecting private owners and dealers.
An online auction platform for used cars linking private owners and dealers.
Through our subsidiary Icare, we also partnered with popular second-hand sales site leboncoin to offer mechanical breakdown cover on pre-owned cars, in conjunction with the secure payment offer proposed by leboncoin. Thanks to this product, both the transaction between the seller and the buyer, and the vehicle are protected.